Physicians and hospitals around the country are experiencing the
changing health care market dynamics that have resulted in
decreasing revenue and reimbursement, with overhead expenses
continuing to increase due to administrative complexity.
In addition, being responsive to our patients requires continually
changing and learning new ways to act.
A learning organization is “an organization
skilled at creating, acquiring, and transferring knowledge, and
at modifying its behavior to reflect new knowledge and insights.
People are the key to successful change. For
an organization to be great, or even just to survive, people have
to care about its fate, and know how they can contribute.
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